Introduction
Starting next week, Hong Kong International Airport will implement a series of smart measures designed to streamline the experience for departing travellers. From check-in to boarding, these innovative solutions aim to make the process more efficient and hassle-free.
- Checking-in
The introduction of the Flight Token, a biometrics technology, simplifies the check-in process. Departing passengers can now scan their passports and complete check-in procedures at self-service kiosks, creating a biometric token containing their passport and boarding pass information. After this, travellers can use self bag drop counters where their identities are validated through facial recognition, allowing them to check-in their bags without needing to show travel documents and boarding passes again at subsequent stages. - Security Screening
From Tuesday, the airport will introduce four smart security screening channels equipped with advanced three-dimensional computerised tomography (CT) X-ray scanning technology. This new system allows passengers to keep laptops and bottles or packets of liquids under 100ml in their carry-on bags. The trays used in the process feature built-in sterilisation and automatic recirculation, enabling three passengers to proceed simultaneously. Additionally, a new full-body scanner will replace the manual handheld device procedure for individuals triggering the archway metal detector. Over the next two years, the airport plans to install 50 smart channels and 32 body scanners as part of a HK$800 million (US$102 million) upgrade, aiming to increase traveller throughput by 20%. - Immigration
After passing through e-security gates, passengers enrolled in the Flight Token program can complete departure clearance by scanning their faces at cameras located at Immigration Department e-channels. This service is currently available to holders of Hong Kong ID or SAR passports, a government-issued Document of Identity for Visa Purposes, or an electronic Mainland Travel Permit for Hong Kong and Macau Residents. - Tracking Baggage
Passengers can now track their baggage and receive updates on estimated pickup times through the MyHKG mobile app. By purchasing a smart tag called “MyTAG” for HK$90, passengers can link it to the MyHKG app before departure. Upon arrival in Hong Kong, the app provides notifications on the designated baggage claim belt and estimated retrieval time. - Auto e-Shuttle Buses
Three autonomous electric shuttle buses operate within the airport’s restricted area, transporting staff to various locations. These buses, which have a capacity of 14 passengers each, operate for 12 hours daily and require only 90 minutes to charge for up to 200km of travel. They are equipped with four GPS systems, four cameras, six closed-circuit televisions, and remote monitoring systems and sensors, ensuring safe and efficient operation. - Autonomous Mass Transport System
The Airport Authority has granted a tender to Kwoon Chung Bus Holdings and Prime Motors to develop autonomous vehicles and the city’s first autonomous mass transport system. This system will operate along the Airportcity Link, a dedicated vehicular bridge integrated with a pedestrian walkway, carrying travellers between the Hong Kong portion of the Hong Kong-Zhuhai-Macau Bridge and Skycity, a hub for dining, shopping, and entertainment. Initially, the system will carry up to 500 passengers an hour in either direction, with plans to increase capacity to 2,000 passengers by its debut in 2025.
Conclusion
These new measures at Hong Kong International Airport are set to revolutionize the travel experience, making it more efficient and user-friendly through the use of cutting-edge technology. Travellers can look forward to a smoother journey from check-in to boarding, enhancing the overall airport experience.